Frequently asked questions
Can't find the answer you're looking for? Reach out to us via the contact page.
- What's the difference between an advertised and a negotiated rate?
- Advertised rates are the rates quoted by banks to the public. You can find these on a bank's website or in a branch. We list them here for your convenience.
- Negotiated rates (also called discretionary rates) are special rates offered by banks or mortgage brokers that are lower than their advertised rates. These are commonly offered to customers with higher equity or to match competitors' rates.
By submitting your rate on this site you help others get a better deal on their mortgage!- How can I trust the rates I see on this site?
- All advertised rates are updated directly from the respective banks website. When a negotiated rate is submitted we allow people to submit some evidence proving the rate they entered is legitimate. Our team then reviews this evidence and marks the rate as verified if it's legitimate.
A icon appears next to verified rates to help you identify them. Rates submitted without evidence, or that have failed our review, will not have the icon. - I don't see the lender/product I'm looking for
- Please get in touch with us through our contact form (via the contact page) and we'll be more than happy to add the lender/product you're looking for!